This article explains how to escalate a script in the Moderate screen, including how to de-escalate a script.
In This Article
1. Go to the Moderate screen
To escalate a script, navigate to the Moderate screen in Test Administration.
2. Choose a script
Select the relevant script in the Moderate grid.
Select Escalate to open the Escalation dialog.
3. Escalate the script
You can see an escalation history for the script in the Escalation dialog.
|Date||Displays the date on which the script was last escalated or de-escalated.|
|Time||Displays the time the script was last escalated or de-escalated.|
|Name||Displays the name of the user who escalated or de-escalated the script.|
|Escalation State||Displays the escalation state (Escalated or De-escalated).|
|Comments||Displays comments left by other users.|
Before you can escalate a script, you must provide a reason.
Select Escalate to escalate the script.
Escalated scripts are marked with an exclamation mark () in the Moderate grid.
De-escalating a script
You can de-escalate scripts in the Moderate screen.
Select the relevant script in the table and select Escalate to open the Escalation dialog.
To de-escalate a script, you must provide a reason.
Select De-escalate to de-escalate the script. The script can be submitted to Results when the marking progress for that script reaches 100%.