Installing the Surpass Viewer

NOTE: The Surpass Viewer updates automatically. When there is an update, you can choose to restart the application to begin using the updated version, or wait until you next open it. You do not need to reinstall the Surpass Viewer.

The Surpass Viewer enables users to access Flash content within Surpass following Adobe’s removal of support for the Flash software platform from the end of 2020. We recently held a webinar introducing the Surpass Viewer, which you can watch here.

This article explains how to install the Surpass Viewer.

In this article

1. Download the Surpass Viewer Installer

Navigate to http://viewer.surpass.com. Press either Download MacOS Installer or Download Windows Installer depending on which operating system you are using.

Downloading the Surpass Viewer Installer for MacOS

The Surpass Viewer Installer for MacOS can be downloaded using Safari, Google Chrome, Mozilla Firefox, or Microsoft Edge.

NOTE: These instructions are up to date as of 02/10/2020. More recently updated browsers might behave slightly differently.

Downloading the Surpass Viewer Installer for Windows

The Surpass Viewer Installer for Windows can be downloaded using Google Chrome, Mozilla Firefox, Microsoft Edge, or Internet Explorer 11.

NOTE: These instructions are up to date as of 02/10/2020. More recently updated browsers might behave slightly differently.

2. Install the Surpass Viewer

Open the Surpass Viewer Installer to install the Surpass Viewer.

If you are using MacOS, drag the Surpass Viewer file into the Applications folder when prompted.

3. Launch the Surpass Viewer

Once installed, open the Surpass Viewer to launch it. You can find the Surpass Viewer in your applications folder (Go > Applications) on MacOS or your local folder (C:\Users) on Windows, unless your default installation location has been changed.

TIP: Drag the application onto your desktop to create a shortcut.