System Requirements

This article details the minimum system requirements for Surpass, SecureMarker, all the available test delivery methods, and the Surpass Viewer application.

In this article

Surpass

Operating system
  • Windows 8.1 (32-bit/64-bit)
  • Windows 10 (32-bit/64-bit)
  • Windows 11
WARNING: Microsoft have ceased support for Windows 7 and 8. You can continue to use Surpass on Windows 7 or 8, but BTL are unable to fix any issues specific to Windows 7 or 8.
Web browser
  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
WARNING: Microsoft ceased support for Internet Explorer 11 in August 2021. You can continue to use Surpass in Internet Explorer 11, but BTL are unable to fix any issues specific to Internet Explorer 11 for Surpass releases later than and including 12.25. However, Internet Explorer 11 cannot be used to deliver tests.
Internet speed 512 Kbps

SecureMarker

Operating system
  • Windows 8.1 (32-bit/64-bit)
  • Windows 10 (32-bit/64-bit)
  • Windows 11
WARNING: Microsoft have ceased support for Windows 7 and 8. You can continue to use SecureMarker on Windows 7 or 8, but BTL are unable to fix any issues specific to Windows 7 or 8.
Web browser
  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
WARNING: Microsoft are ceasing support for Internet Explorer 11 in August 2021. BTL are unable to fix any issues specific to Internet Explorer 11 following SecureMarker release 2.23 in March 2021. We therefore suggest only using one of the supported browsers listed here.
Internet speed 512 Kbps

Delivery Methods

Web Delivery

NOTE: As well as on desktop and laptop computers, Surpass tests can be taken in browsers on tablet devices.
Operating system
  • ChromeOS
  • macOS: the latest two macOS releases
  • Windows 8.1 (32-bit/64-bit)
  • Windows 10 (32-bit/64-bit)
  • Windows 11
WARNING: Microsoft have ceased support for Windows 7 and 8. You can continue to use Surpass web delivery on Windows 7 or 8, but BTL are unable to fix any issues specific to Windows 7 or 8.
Operating system (tablet devices)
  • Android: the latest two Android releases
  • iOS/iPadOS: the latest two iOS/iPadOS releases
Processor speed 2.33 GHz
Graphics memory

64 MB

NOTE: Some tests with legacy ContentProducer content or large attachments may require up to 2 GB of graphics memory.
RAM

1 GB

NOTE: Some tests with legacy ContentProducer content or large attachments may require up to 2 GB of RAM.
Web browser
  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Safari
WARNING: Microsoft ceased support for Internet Explorer 11 in August 2021. You can continue to use Surpass in Internet Explorer 11, but BTL are unable to fix any issues specific to Internet Explorer 11 for Surpass releases later than and including 12.25. However, Internet Explorer 11 cannot be used to deliver tests.
Screen resolution

1280 x 768 pixels

TIP: Screens should be scaled to 100% for administration and test delivery.
IMPORTANT: Some features (for example, side-by-side viewing of source material) require 1920 x 1080 pixel screen resolutions.
Peripherals

Two-button mouse, keyboard

NOTE: Some tests may require additional audio playback hardware and/or a microphone.
Internet speed

512 Kbps

IMPORTANT: 3G network cards may not guarantee a constant bandwidth and might not meet the minimum requirements.

Secure Delivery (SecureClient)

IMPORTANT: SecureClient will not start if Microsoft Office apps are already open on the device. Microsoft Office apps (Word, Excel, Outlook, PowerPoint, and Access) must be closed before opening SecureClient.
Operating system
  • Windows 8.1 (32-bit/64-bit)
  • Windows 10 (32-bit/64-bit)
  • Windows 11
WARNING: Microsoft have ceased support for Windows 7 and 8. You can continue to use SecureClient on Windows 7 or 8, but BTL are unable to fix any issues specific to Windows 7 or 8.
Microsoft .NET Framework 4.7.2
Processor speed 1.80 GHz
Graphics memory

64 MB

NOTE: Some tests with legacy ContentProducer content or large attachments may require up to 2 GB of graphics memory.
RAM

4 GB

NOTE: Some tests with legacy ContentProducer content may require less than 2 GB of RAM.
Disk space

1 GB

Screen resolution

1024 x 768 pixels (1280 x 1024 pixels for BTL Test Centre Network suppliers). SecureClient should only be run on devices with a single screen.

TIP: Some features (for example, side-by-side viewing of source material) require 1920 x 1080 pixel screen resolutions.
NOTE: Larger screens may need their display settings reducing to 1920 x 1080 pixels to improve usability. If resolution issues persist, enable the Disable display scaling on high DPI settings setting in the EXE file's properties.
Peripherals

Two-button mouse and keyboard.

NOTE: Some tests may require additional audio playback hardware and/or a microphone.
Internet speed

A centre connection of 2 Mbps or greater for every 30 candidate tests being sat at the same time.

TIP: Download tests in advance if you do not want candidates to have to wait for their tests to download at the start of the session.
IMPORTANT: 3G network cards may not guarantee a constant bandwidth and might not meet the minimum requirements.
Additional apps

Tests may contain media or attached files like text documents, PDFs, spreadsheets, audio, and video that require external apps to open these files. 

Surpass (Legacy) tablet application

NOTE: The Surpass (Legacy) tablet application lets you take Flash tests on tablet devices. For more information, read About the Surpass (Legacy) tablet app. Surpass tests can also be taken in browsers on tablet devices, read 'Web Delivery' above for more information.
Operating system

Minimum required:

  • Android: Android 4.0 (32-bit or 64-bit devices)
  • iOS/iPadOS: iOS 9.0 (64-bit devices only)
NOTE: We recommend that the Surpass (Legacy) tablet application is run using one of the latest two releases for each operating system.
RAM

1 GB

Screen resolution

1024 x 600 pixels

Peripherals

Headphones

Internet speed

A centre connection of 2 Mbps or greater for every 30 candidate tests being sat at the same time.

TIP: Download tests in advance if you do not want candidates to have to wait for their tests to download at the start of the session.
IMPORTANT: 3G network cards may not guarantee a constant bandwidth and might not meet the minimum requirements.

Surpass Viewer

Operating system
  • macOS 10.10 (Yosemite) and all subsequent versions
  • Windows 8.1 (32-bit/64-bit)
  • Windows 10 (32-bit/64-bit)
  • Windows 11
WARNING: Microsoft have ceased support for Windows 7 and 8. You can continue to use the Surpass Viewer on Windows 7 or 8, but BTL are unable to fix any issues specific to Windows 7 or 8.