System Requirements

This article details the minimum system requirements for Surpass, the Surpass Viewer, SecureClient, and the SurpassDelivery tablet app.

In this article

Surpass

Operating system
  • Windows 8 (32-bit/64-bit)
  • Windows 8.1 (32-bit/64-bit)
  • Windows 10 (32-bit/64-bit)
  • macOS 10.15 (Catalina) and all subsequent versions (HTML web delivered tests only)
  • ChromeOS (HTML web delivered tests only)
WARNING: Microsoft have ceased support for Windows 7. You can continue to use Surpass on Windows 7, but BTL are unable to fix any issues specific to Windows 7.
Processor speed 2.33 GHz
Graphics memory

64 MB

NOTE: Some tests with legacy ContentProducer content or large attachments may require up to 2 GB of graphics memory.
RAM

1 GB

NOTE: Some tests with legacy ContentProducer content or large attachments may require up to 2 GB of RAM.
Web browser
  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
  • Safari (HTML web delivered tests only)
WARNING: Microsoft are ceasing support for Internet Explorer 11 in August 2021. BTL are unable to fix any issues specific to Internet Explorer 11 following Surpass release 12.25 in March 2021. We therefore suggest only using one of the supported browsers listed here.
Screen resolution

1280 x 768 pixels

TIP: Screens should be scaled to 100% for administration and test delivery.
IMPORTANT: Some features (for example, side-by-side viewing of source material) require 1920 x 1080 pixel screen resolutions.
Peripherals

Two-button mouse and keyboard

NOTE: Some tests may require additional audio playback hardware and/or a microphone.
Internet speed 512 Kbps

Surpass Viewer

Operating system
  • Windows 8 (32-bit/64-bit)
  • Windows 8.1 (32-bit/64-bit)
  • Windows 10 (32-bit/64-bit)
  • macOS 10.10 (Yosemite) and all subsequent versions
WARNING: Microsoft have ceased support for Windows 7. You can continue to use the Surpass Viewer on Windows 7, but BTL are unable to fix any issues specific to Windows 7.

SecureClient

IMPORTANT: SecureClient will not start if Microsoft Office apps are already open on the device. Microsoft Office apps (Word, Excel, Outlook, PowerPoint, and Access) must be closed before opening SecureClient.

 

Operating system
  • Windows 8 (32-bit/64-bit)
  • Windows 8.1 (32-bit/64-bit)
  • Windows 10 (32-bit/64-bit)
WARNING: Microsoft have ceased support for Windows 7. You can continue to use SecureClient on Windows 7, but BTL are unable to fix any issues specific to Windows 7.
Microsoft .NET Framework 3.5 and 4.5.2
Processor speed 1.80 GHz
Graphics memory

64 MB

NOTE: Some tests with legacy ContentProducer content or large attachments may require up to 2 GB of graphics memory.
RAM

1 GB

NOTE: Some tests with legacy ContentProducer content or large attachments may require up to 2 GB of RAM.
Disk space

1 GB

Screen resolution

1280 x 768 pixels (1280 x 1024 pixels for BTL Test Centre Network suppliers).

NOTE: SecureClient should be run on devices with a single screen.
IMPORTANT: Some features (for example, side-by-side viewing of source material) require 1920 x 1080 pixel screen resolutions.
Peripherals

Two-button mouse and keyboard.

NOTE: Some tests may require additional audio playback hardware and/or a microphone.
Internet speed

A centre connection of 2 Mbps or greater for every 30 candidate tests being sat at the same time.

TIP: Download tests in advance if you do not want candidates to have to wait for their tests to download at the start of the session.
IMPORTANT: 3G network cards may not guarantee a constant bandwidth and might not meet the minimum requirements.
Additional apps Tests may contain media or attached files like text documents, PDFs, spreadsheets, audio, and video that require external apps to open these files. 

SecureMarker

Operating system
  • Windows 8 (32-bit/64-bit)
  • Windows 8.1 (32-bit/64-bit)
  • Windows 10 (32-bit/64-bit)
WARNING: Microsoft have ceased support for Windows 7. You can continue to use SecureMarker on Windows 7, but BTL are unable to fix any issues specific to Windows 7.
Processor speed 2.33 GHz
Graphics memory

64 MB

NOTE: Some tests with legacy ContentProducer content or large attachments may require up to 2 GB of graphics memory.
RAM

1 GB

NOTE: Some tests with legacy ContentProducer content or large attachments may require up to 2 GB of RAM.
Web browser
  • Google Chrome
  • Mozilla Firefox
  • Microsoft Edge
WARNING: Microsoft are ceasing support for Internet Explorer 11 in August 2021. BTL are unable to fix any issues specific to Internet Explorer 11 following SecureMarker release 2.23 in March 2021. We therefore suggest only using one of the supported browsers listed here.
Screen resolution 1280 x 768 pixels
Peripherals

Two-button mouse and keyboard

NOTE: Some tests may require additional audio playback hardware and/or a microphone.
Internet speed 512 Kbps

SurpassDelivery

NOTE: SurpassDelivery is an application that allows Surpass tests to be taken on tablet devices. For more information, read Configuring a test for tablet delivery. Surpass tests can also be taken in the HTML test driver on tablet devices.
Device
  • iOS: iPad Air (1st gen) or later
  • Android: Samsung Galaxy Tab 3 or later
Operating system
  • iOS/iPadOS: iOS 12 or later
  • Android: Android 10 or later
RAM

1 GB

Screen resolution

1024 x 600 pixels

Peripherals

Headphones

Internet speed

A centre connection of 2 Mbps or greater for every 30 candidate tests being sat at the same time.

TIP: Download tests in advance if you do not want candidates to have to wait for their tests to download at the start of the session.
IMPORTANT: 3G network cards may not guarantee a constant bandwidth and might not meet the minimum requirements.