Checking your system

You can check your system is working correctly before starting a test in the Surpass test driver. This includes checking your audio and video settings. It is advised you check your system to ensure a smooth test experience.

This article explains how to check your system before starting a test, including how to test your microphone for tests containing Audio Capture items.

1. Select System Check

NOTE: You can open the Surpass test driver from the Surpass home screen. For more information, read Opening the Surpass test driver.

Select System Check in the Enter Keycode screen to open the System Check dialog.

2. Check your system

IMPORTANT: Contact your invigilator if you experience issues with your system check.

You can check your system in the System Check dialog.

Checking your audio

If your test contains audio, you can check your audio is working correctly in the Audio tab.

If your test is set up for web delivery, select Play in the Audio tab to listen to the audio clip. Select Pause to pause audio. Use the Volume slider to change the volume.

If your test is set up for SecureClient, select Play in the Audio tab to listen to the audio clip. Select Pause to pause audio.

Checking your video

IMPORTANT: Flash videos (FLV file types) are no longer supported by web browsers. Standard web browser tests must be opened in the Surpass Viewer if they contain FLV videos. For more information, read Installing the Surpass Viewer.

If your test is set up for web delivery, you can ensure that you are able to watch video in the MP4 Video and FLV Video tabs.

You can use a range of controls in the Surpass video player when checking MP4 files, including play, pause, rewind, and loop. You can only use limited controls when checking FLV files (Play , Pause , Volume , and Closed Captions ). For more information, read Watching video in the test driver.

If your test is set up for SecureClient, select Play to watch the video. Select Stop to stop video.

Checking your internet

NOTE: You can only check your internet connection for tests set up for web delivery.

You can check your internet speeds meet requirements in the Internet tab. Select Start to test your internet speed.

You can compare your Download Speed and Upload Speed with the minimum requirements. Select Check again to check your internet again.

Checking your microphone

NOTE: You can only check your microphone in the System Check dialog if your test is set up for SecureClient.

You can record a short clip to test your microphone is working correctly in the Microphone tab. Select Record to start your recording. Select Play to listen to your recording.

Checking your microphone for Audio Capture items

NOTE: You can test your microphone for tests containing Audio Capture items after you have entered your keycode. For more information, read Entering your keycode and confirming your details.

If your test contains Audio Capture questions, you must test your microphone by recording a short audio clip in the Sound Recording Test. You cannot start your test if your microphone settings are unsatisfactory.