Escalating a script in the Mark (Legacy) screen

WARNING: This article refers to an area of Surpass that uses Flash, which is no longer supported by web browsers. Use the Surpass Viewer to view this area of Surpass. For more information, read Installing the Surpass Viewer.
IMPORTANT: The Mark (Legacy) screen is due to be replaced with the Mark (Standard) screen in a future Surpass release. For more information about the Mark (Standard) screen, read About the Mark (Standard) screen.

In the Mark screen, you can escalate scripts that require further attention or investigation. You might want to escalate a script if a candidate is suspected of malpractice.

This article explains how to escalate a script in the Mark (Legacy) screen, including how to de-escalate a script.

In This Article

1. Go to the Mark (Legacy) screen

To escalate a script, navigate to the Mark screen in Test Administration.

Select Legacy on the Standard / Legacy toggle to view the Mark (Legacy) screen.

TIP: For more information about Mark (Legacy), read About the Mark (Legacy) screen.

2. Choose a script

Select the relevant script in the Mark grid.

Select Escalate to open the Escalation dialog.

3. Escalate the script

NOTE: You can also escalate scripts in the Mark Script dialog. For more information, read Marking a script in the Mark (Legacy) screen.

You can see an escalation history for the script in the Escalation dialog.

Detail Description
Date Displays the date on which the script was last escalated or de-escalated.
Time Displays the time the script was last escalated or de-escalated.
Name Displays the name of the user who escalated or de-escalated the script.
Escalation State Displays the escalation state (Escalated or De-escalated).
Comments Displays comments left by other users.

Before you can escalate a script, you must provide a reason.

NOTE: Comments must be between ten and 999 characters.

Select Escalate to escalate the script.

Escalated scripts are marked with an exclamation mark () in the Mark grid.

De-escalating a script

You can de-escalate scripts in the Mark screen.

Select the relevant script in the table and select Escalate to open the Escalation dialog. To de-escalate a script, you must provide a reason.

NOTE: Comments must be between ten and 999 characters.

Select De-escalate to de-escalate the script. The script can be submitted to the Results screen when the marking progress for that script reaches 100%.

Further reading

NOTE: This form is to provide feedback to help improve the Surpass Help documentation only. If you need live support, contact support@surpass.com.