Creating a candidate

Candidates (also known as “students” or “learners”) are people that take tests using Surpass. Unlike users, candidates do not log into Surpass. Candidates only access their tests in the test driver—either in a web browser or SecureClient.

You can create candidates individually in the Surpass UI in the Candidates screen in the Setup section of Surpass.

TIP: You can also use a spreadsheet to import up to 1,500 candidates. For more information, read Importing candidates with a spreadsheet.

This article explains how to create a candidate in the Candidates screen.

In this article

1. Go to the Candidates screen

To view the Candidates screen, go to Setup > Candidates.

2. Select Create Candidate

Select Create Candidate to create a candidate.

3. Fill out the Candidate Details form

IMPORTANT: If ULN Visibility is enabled in Site Settings, you can also give your candidate a Unique Learner Number in the ULN field.

Fill out the Candidate Details form with your new candidate’s information. Refer to the following table for information about each field.

NOTE: Fields marked with an asterisk (*) are mandatory.
Field Description
First Name* Enter the candidate’s first name.
Middle Name(s) Enter the candidate’s middle name or names, if necessary.
Last Name* Enter the candidate’s last name. 
Gender Indicate the candidate’s gender. The available options are MaleFemale, and Not specified
Candidate Ref Give the candidate a unique reference code. If you do not provide a reference, Surpass auto-generates one (for example, Auto1adcd540ab274644b30a513c8a1631d9).
Date of birth* Use the date picker to enter the candidate’s date of birth.
Email

Enter the candidate’s email. This is only used for administrative purposes. Surpass never contacts candidates directly.

Tel Enter the candidate’s email. This is only used for administrative purposes. Surpass never contacts candidates directly.
Reasonable Adjustments

Determines whether the candidate is to be granted extra time on their tests (for example, for reasons of physical impairment).

NOTE: If you have the Enable custom reasonable adjustments value permission, you can provide a Custom percentage of extra time given to the candidate. Test invigilators can modify the exact time given to the candidate between this custom value and the test form's defined maximum value. For more information, read Setting up reasonable adjustments for candidates in the Resources section of the Surpass Help Site.
Tags Assign tags to your candidate. For more information on adding tags to candidates, expand ‘Adding candidate tags’ below. 
Expires

Use the date picker to choose the candidate’s expiry date. An expired candidate cannot be scheduled for tests.

NOTE: The default expiry date is ten years from the date the candidate is created.

Select Continue to proceed.

Adding candidate tags

Candidate tags allow you to record and store important additional information against your candidates. Candidate tag data can be retrieved in the raw data extract in Reporting.

Expand the following section to learn more about adding tags to a candidate.

4. Choose centre associations

The Associate Centres dialog displays all available centres. Select the centre (or centres) you want to be the candidate’s parent centre. This parent centre determines the available subjects in the next step.

TIP: You can find centres using the search bar.

Select Continue to proceed.

5. Choose subject associations

The Associate Subjects dialog displays all subjects contained in the chosen parent centre. Select the subjects you want the candidate to be associated with.

TIP: You can find subjects using the search bar.

Select Continue to proceed.

6. Confirm candidate details

Select Create Candidate to create the candidate.

Further reading

NOTE: This form is to provide feedback to help improve the Surpass Help documentation only. If you need live support, contact support@surpass.com.