Escalating a script in the Paper Mark screen

In the Paper Mark screen, you can escalate paper scripts that require further attention or investigation. You may want to escalate a script if a candidate is suspected of malpractice.

This article explains how to escalate a script in the Paper Mark screen, including how to de-escalate a script.

In this article

1. Go to the Paper Mark screen

To escalate a script, navigate to the Paper Mark screen in Test Administration.

2. Choose a script

Select the relevant script in the Paper Mark grid.

Select Escalate to open the Escalate dialog.

3. Escalate the script

In the Escalate dialog, you can view details about the script you want to escalate.

Column	Description
Candidate	Displays the name of the candidate.
Candidate Ref	Displays the candidate’s unique reference number.
Test	Displays the name of the test.
Test Form	Displays the name of the test form.
Centre Ref	Displays the centre’s unique reference number.

You can also see an escalation history for the script.

Column	Description
Name	Displays the name of the user who escalated or de-escalated the script.
Date	Displays the date on which the script was last escalated or de-escalated.
Time	Displays the time the script was last escalated or de-escalated.
Action	Displays if the user escalated or de-escalated the script.
View	Displays comments left by other users. Select Preview to view a comment.

Before you can escalate a script, you must provide a reason.

Select Escalate to escalate the script.

Escalated scripts are marked with an exclamation mark () in the Paper Mark table.

De-escalating a script

You can de-escalate scripts in the Paper Mark screen.

Select the relevant script in the table and select Escalate to open the Escalate dialog.

To de-escalate a script, you must provide a reason.

Select De-escalate  to de-escalate the script. This removes the Escalated symbol from the Paper Mark table.