Installing the Surpass Viewer
The Surpass Viewer enables users to access legacy content within Surpass. This article explains how to install the Surpass Viewer.
In this article
1. Download the Surpass Viewer Installer
Navigate to https://viewer.surpass.com. Press either Download MacOS Installer or Download Windows Installer depending on which operating system you are using.
Downloading the Surpass Viewer Installer for MacOS
The Surpass Viewer Installer for MacOS can be downloaded using Safari, Google Chrome, Mozilla Firefox, or Microsoft Edge.
You can see the Surpass Viewer Installer downloading in Safari.
Once downloaded, open the file to begin installing the Surpass Viewer. You can select the magnifying glass icon to open the Downloads folder and open it from there.
You can see the Surpass Viewer Installer downloading in Chrome.
Once downloaded, open the file to begin installing the Surpass Viewer. Select Show in Finder to open the Downloads folder and open it from there.
Either select Open with and choose DiskImageMounter or select Save File and choose the destination folder. Press OK to download and automatically launch the Surpass Viewer Installer.
You can see the Surpass Viewer Installer downloading in Firefox.
Once downloaded, open the file to begin installing the Surpass Viewer. You can select the magnifying glass icon to open the Downloads folder and open it from there.
You can see the Surpass Viewer Installer downloading in Edge.
Once downloaded, select Open File to begin installing the Surpass Viewer. Select Show in Finder to open the Downloads folder and open it from there.
Downloading the Surpass Viewer Installer for Windows
The Surpass Viewer Installer for Windows can be downloaded using Google Chrome, Mozilla Firefox, Microsoft Edge, or Internet Explorer 11.
You can see the Surpass Viewer Installer downloading in Chrome.
Once downloaded, open the file to install the Surpass Viewer. Select Show in Folder to open the Downloads folder and open it from there.
Press Save File to save the Surpass Viewer Installer.
You can see the Surpass Viewer Installer downloading in Firefox.
Once downloaded, open the file to install the Surpass Viewer. Select the folder icon to open the Downloads folder and open it from there.
You can see the Surpass Viewer Installer downloading in Edge.
Once downloaded, select Open File to install the Surpass Viewer. Select Show in Folder to open the Downloads folder and open it from there.
Press Run to download and automatically launch the Surpass Viewer Installer. Alternatively, press Save to choose where to save the file.
Once downloaded, open the file to install the Surpass Viewer.
2. Install the Surpass Viewer
Open the Surpass Viewer Installer to install the Surpass Viewer.
If you are using MacOS, drag the Surpass Viewer file into the Applications folder when prompted.
3. Launch the Surpass Viewer
Once installed, open the Surpass Viewer to launch it. You can find the Surpass Viewer in your applications folder (Go > Applications) on MacOS or your local folder (C:\Users) on Windows, unless your default installation location has been changed.
Further reading
To learn more about Surpass, read the following articles: