Reviewing escalated responses in the Escalations screen
In SecureMarker, examiners can escalate candidate responses that require further attention or investigation. A response might be escalated if a candidate is suspected of malpractice. You can review escalated responses in the Escalations screen.
This article explains how to review an escalated response in the Escalations screen, including how to de-escalate a response.
In This Article
1. Go to the Escalations screen
To view the Escalations screen, select Escalations on the navigation bar.
2. Choose an escalated response
Choose an escalated response to review in the Escalated Responses grid.
3. Select Review Escalated Response
Select Review Escalated Response to review the escalated response.
4. Review the escalated response
The Review Escalated Items screen displays the escalated response. In this screen, you can read issues about the response, download mark schemes, annotate the response, and submit marks. For more information on how to review and mark a response, read Marking responses in SecureMarker.
The Escalated By field displays the user name of the examiner who escalated the response.
In the Issues & Comments dialog, you can view the issue raised about the response and read the examiner’s comments. Select the expander () to hide the dialog.
De-escalating a response
You might want to de-escalate a response if it requires no further action or has been escalated by mistake. You can de-escalate responses in the Review Escalated Items screen.
Select De-escalate in the Review Escalated Items screen to de-escalate the response.
In the De-escalate dialog, select OK to confirm you want to de-escalate the response. De-escalated responses must be reassigned to examiners for marking. For more information, read Setting quotas for examiners in SecureMarker.
Downloading mark schemes
If a mark scheme has been attached to the item, you can download it while reviewing scripts.
Select Download Mark Scheme to download a mark scheme attached to the item. Mark schemes are uploaded to items in Surpass. For more information, read Uploading a mark scheme to an item.
Viewing marking history
You can view a marking history for each response. Details include the name of the examiner who marked the response and the date on which the response was marked.
Select View Marking History to view the item or item group’s marking history.
In the Marking History dialog, you can detailed information about the marking history of the item or item group.
Refer to the following table for information on each column in the grid.
| Column | Description |
|---|---|
| Date (Time) | Displays the date and time on which the item was last marked. |
| Name | Displays the name of the examiner. |
| Mark | Displays the mark awarded by the examiner out of the total available marks. |
| Type |
Displays the type of marking.
|
| Comment | Displays any comments added to the response by the examiner. |
Select Close to return to the Review Escalated Items screen.
Annotating responses
If annotation tools are set up on the parent test form in Surpass, you can mark up candidates’ scripts. For more information, read Configuring a test form for SecureMarker.
Select Annotations to enable annotation tools.
Select Annotation Tools to open annotation tools.
The toolbar contains the following tools:
| Button | Description |
|---|---|
| Cursor | Allows you to select item content. Also allows you to move annotation components. |
| Highlight Line | Allows you to draw a semi-transparent horizontal line across response content. |
| Highlight Colour |
Allows you to change the colour of the highlight. |
| Tick |
Allows you to leave a stamped tick mark on the item content. |
| Symbols |
Allows you to place a stamped symbol on the item content. |
| Comments | Allows you to add a text box overlaying the item. |
| Eraser | Allows you to erase annotations. |
The toolbar can be dragged around the screen.
Assigning marks to an escalated response
A new mark can be assigned to an escalated response.
To assign a mark to the escalated response, enter a mark in the Mark Awarded field.
Select Submit to open the Submit Mark dialog.
In the Submit Mark dialog, you must confirm the issue with the escalated response and enter a comment, if necessary. You can select multiple options from the Select Issue(s) list.
Select Submit to submit the escalated response as marked and return to the Escalations screen.
Assigning zero marked codes
If zero marked codes are enabled in Site Settings, a code can be assigned to a response awarded a mark of zero. For more information, read ‘About Zero Marked Codes’ in About Site Settings options.
You can assign zero marked codes if assigning a new mark to the response you are reviewing. Once you have assigned a mark of zero, the option to assign a zero marked code appears.
Select a zero marked code from the Code drop-down menu. Hover over the information icon to view the code’s reasoning, as configured by a user with the Manage Site Settings permission.
- If an item has Marked Learning Outcomes, a zero marked code can only be applied if each learning outcome is given no marks
- If an item has been configured for double marking and one marker assigns a zero marked code and the other marker does not assign the same code, the response is sent for adjudication
- Responses with a zero marked code assigned cannot be submitted as a control item
Further reading
Now you know how to review escalated responses in Escalations, read the following articles to learn more: