Reviewing escalated responses in the Escalations screen

In SecureMarker, examiners can escalate candidate responses that require further attention or investigation. A response might be escalated if a candidate is suspected of malpractice. You can review escalated responses in the Escalations screen.

This article explains how to review an escalated response in the Escalations screen, including how to de-escalate a response.

In This Article

1. Go to the Escalations screen

To view the Escalations screen, select Escalations on the navigation bar.

2. Choose an escalated response

Choose an escalated response to review in the Escalated Responses grid.

3. Select Review Escalated Response

Select Review Escalated Response to review the escalated response.

4. Review the escalated response

The Review Escalated Items screen displays the escalated response. In this screen, you can read issues about the response, download mark schemes, annotate the response, and submit marks. For more information on how to review and mark a response, read Marking responses in SecureMarker.

The Escalated By field displays the user name of the examiner who escalated the response.

In the Issues & Comments dialog, you can view the issue raised about the response and read the examiner’s comments. Select the expander () to hide the dialog.

De-escalating a response

You might want to de-escalate a response if it requires no further action or has been escalated by mistake. You can de-escalate responses in the Review Escalated Items screen. Select De-escalate in the Review Escalated Items screen to de-escalate the response.

In the De-escalate dialog, select OK to confirm you want to de-escalate the response. De-escalated responses must be reassigned to examiners for marking. For more information, read Setting quotas for examiners in SecureMarker.

Assigning marks to an escalated response

To assign a mark to the escalated response, enter a mark in the Mark Awarded field.

Select Submit to open the Submit Mark dialog.

In the Submit Mark dialog, you must confirm the issue with the escalated response and enter a comment, if necessary. You can select multiple options from the Select Issue(s) list.

Select Submit to submit the escalated response as marked and return to the Escalations screen.