SecureClient is a desktop delivery app with offline test support and built-in protections against internet and device failure. SecureClient features lockdown capabilities that prevent candidates from leaving the test session. You can install SecureClient from the Launch Test screen in Surpass.
NOTE: For information on what devices SecureClient is supported, read System Requirements.
This article explains how to install SecureClient on your device.
In This Article
1. Navigate to the Surpass home screen
To view the Surpass home screen, select Home. Surpass automatically directs you to the home screen when you log in to Surpass. For more information, read About the Surpass home screen.
SecureClient can be installed from the Secure browser delivery > Internet-resilientsection of the Launch Test screen. The download and installation process differs depending on your device.
Installing SecureClient for Windows
Expand the following section for instructions on the installation process for Windows devices.
4. Download the SecureClient Installer
To download SecureClient on a Windows device, select Download for Windows to begin the installation process.
5. Open the SecureClient installer
Open the SecureClient installer from your device.
NOTE: You may need to allow SecureClient to make changes to your device before you can start the installation.
6. Choose your language
Choose a language from the Language menu in the Select Setup Language dialog. Select OK to continue.
7. Start the installation
Start the installation in the SecureClient Installation Wizard.
Select Next to continue.
8. Choose an installation path
NOTE: The default installation path is the C: drive.
Select Browse to open your device’s file explorer. Choose an installation path for SecureClient.
Select Next to install SecureClient on your device.
9. Complete installation
Select Finish to complete the SecureClient installation.
10. Open the SecureClient app
You can launch SecureClient from your desktop when the installation is complete.
SecureClient for Windows can also be installed silently.
TIP: Silent installation can be used to efficiently install SecureClient on multiple devices.
4. Download the SecureClient Installer
Select Download for Windows to begin the installation process.
5. Execute command line prompt
Execute the following command line prompt: msiexec.exe /i C:\SecureClientInstaller.msi /qn
NOTE: Ensure the C:\ directory in which you have downloaded the SecureClient installer matches the directory specified in your prompt. If you are already in the same directory, you do not need to specify the directory that the installer is in.
Installing SecureClient for Mac
Expand the following section for instructions on the installation process for MacOS devices.
4. Find the SecureClient Installer
To download SecureClient on a Mac, select Download on the App Store to begin the installation process.
5. Download the SecureClient Installer
Select GET to download the SecureClient Installer to your device.
6. Install SecureClient
Select INSTALL to install SecureClient.
7. Open the SecureClient app
Once installed, select OPEN to launch SecureClient.
Alternatively, you can launch SecureClient from your desktop when the installation is complete. You can also find SecureClient in your applications folder (Go > Applications), unless your default installation location has been changed.
Select the SecureClient icon to open SecureClient.
Installing SecureClient for iPad
Expand the following section for instructions on the installation process for iPadOS devices.
4. Find the SecureClient Installer
To download SecureClient on an iPad, select Download on the App Store to begin the installation process.
5. Download the SecureClient app
Press GET to download SecureClient to your device.
NOTE: You may need to authenticate your device before the app can be downloaded.
6. Open the SecureClient app
Once your download has finished, press OPEN to open the SecureClient from within the App Store.
Alternatively, once downloaded, the SecureClient app appears on your tablet’s home screen. Select the SecureClient icon to open SecureClient.
Further reading
To learn more about SecureClient, read the following articles: