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Surpass (Legacy) tablet app troubleshooting

This article provides information on some of the common Surpass (Legacy) tablet app troubleshooting issues that may be encountered and offer advice on how they can be fixed.

About the Re-mark screen

This article explains what the Re-Mark screen is, how to navigate it, and how to use its features.

About Branding options

This article explains how to configure the Branding options in Site Settings, including how to change logos, email footers, and home page content.

Task API

This article is the API v2 reference documentation for the Task API.

HistoricalResult API

This article is the API v2 reference documentation for the HistoricalResult API.

TestForm API

This article is the API v2 reference documentation for the TestForm API.

ItemSet API

This article is the API v2 reference documentation for the ItemSet API.

ItemList API

This article is the API v2 reference documentation for the ItemList API.

Accessibility

This article contains an overview of the accessibility documentation for creating and taking accessible tests in Surpass.

Essay

An Essay item asks candidates to provide an extended written response to a prompt.

File Attach

A File Attach item allows candidates to work in an external app (like a word processor or spreadsheet editor) and upload a file as their response. You can provide a template file for candidates to complete, let candidates work from a blank file, or ask candidates to provide their own files.

Fill in the Blank

A Fill in the Blank item consists of a text string containing blank spaces where candidates can provide the missing words.

Hotspot

A Hotspot item asks candidates to find and select a specific part of an image. The correct area can be either rectangular or ploygonal.

Information Page

An Information Page is a non-scored, non-question item that appears to candidates during the test. You might want to use Information Pages to communicate any information or instructions candidates need to know while taking the test. Time spent on Information Pages is counted on the main test timer.

Introduction Page

An Introduction Page is a non-scored item that appears to candidates before a test begins in an introduction section. You might want to use Introduction Pages to communicate any information or instructions candidates need to know before taking the test. Time spent on Introduction Pages is not counted on the main test timer.

Likert

A Likert survey item is a non-scored question type that lets candidates respond to a statement along a scale (for example, “1, 2, 3, 4, 5” or “Poor, Fair, Average, Good, Great”). Use Likert scales to measure candidates’ opinions on a given topic.

Numerical Entry

A Numerical Entry item requires candidates to submit a number in response to a prompt.

Short Answer

A Short Answer item requires candidates to submit a word in response to a prompt.

section

In a test form, a section is a item container. All test forms contain a minimum of one section. In Test Creation, you can configure each section for different delivery purposes.

response

A response in SecureMarker is an item that has been answered by a candidate.

Finish Page

A Finish Page is a non-scored item that appears to candidates after a test ends in an finish section. You might want to use Finish Pages to communicate any information or instructions candidates need to know after submitting the test. Time spent on Finish Pages is not counted on the main test timer.

question

Questions are scored item types that test candidates skills and/or knowledge about a particular topic. Candidates’ performance on questions contribute to their overall mark for the test. Surpass currently has many different question types, some of which feature additional modes.

learning outcome

“Learning Outcome” is one the default tag groups in Surpass, along with “Unit” and “Keyword”. You can use Learning Outcome tag values as Marked Learning Outcomes. This means that, for example, an Essay item could have individual scoring values for “Knowledge of subject”, “Use of sources”, and “Spelling and grammar”.

grade boundary

A grade boundary is the minimum threshold at which a grade can be achieved. In Surpass, you can create up to ten custom grade boundaries for your test form (for example, “Fail”, “Pass”, “Merit”, “Distinction”). Grade boundaries can be defined on either percentages or numerical scores.

Setup

The Setup section of Surpass is where you can create and manage centres, subjects, candidates, and users.

Surpass

Surpass is an end-to-end digital assessment software as a service (SaaS) that lets you create, deliver, mark, and report on on-screen and paper tests.