Breadcrumbs Surpass Accessibility Conformance Report

Surpass Accessibility Conformance Report

This report can be downloaded as a PDF using the link below:

Surpass_Web_Delivery_26.1_International_VPATDownload

International Edition (Based on VPAT® Version 2.5Rev)

Name of Product/Version: Surpass Version 26.1 – Web Delivery.
Report Date: April 2026.
Product Description: Surpass Web Delivery is a browser-based platform where users can complete online examinations.
Contact Information: marketing@surpass.com
Notes: CQT items are excluded from this report as they are a separate plugin for Surpass and do not form part of the core functionality.
Evaluation Methods Used: Web Delivery was tested using the following automated tools: Axe, ARC along with the following assistive technologies: NVDA, JAWS, Dragon, Windows Magnifier. Manual and keyboard only testing was also completed.

Applicable Standards/Guidelines

This report covers the degree of conformance for the following accessibility standard/guidelines:

Standard/Guideline Included in report
Web Content Accessibility Guidelines 2.0 Level A (Yes)
Level AA (Yes)
Level AAA (No)
Web Content Accessibility Guidelines 2.1 Level A (Yes)
Level AA (Yes)
Level AAA (No)
Web Content Accessibility Guideline 2.2 Level A (Yes)
Level AA (Yes)
Level AAA (No)
Revised Section 508 standards published January 18, 2017 and corrected January 22, 2018 (Yes)
EN 301 549 Accessibility requirements for ICT products and services – V3.1.1 (2019-11) AND EN 301 549 Accessibility requirements for ICT products and services – V3.2.1 (2021-03) (Yes)

Terms

The terms used in the Conformance Level information are defined as follows:

  • Supports: The functionality of the product has at least one method that meets the criterion without known defects or meets with equivalent facilitation.
  • Partially Supports: Some functionality of the product does not meet the criterion.
  • Does Not Support: The majority of product functionality does not meet the criterion.
  • Not Applicable: The criterion is not relevant to the product.
  • Not Evaluated: The product has not been evaluated against the criterion. This can only be used in WCAG Level AAA criteria.

WCAG 2.x Report

Tables 1 and 2 also document conformance with:

  • EN 301 549:
    • Clause 9 – Web
  • Revised Section 508:
      • Chapter 5 – 501.1 Scope and 504.2 Content Creation or Editing
    NOTE: When reporting on conformance with the WCAG 2.x Success Criteria, they are scoped for full pages, complete processes, and accessibility-supported ways of using technology as documented in the WCAG 2.1 Conformance Requirements.

    Table 1: Success Criteria, Level A

    Criteria Conformance Level Remarks and Explanations

    1.1.1 Non-text Content (Level A)

    Also applies to:
    EN 301 549 Criteria

    •  9.1.1.1 (Web)

    Revised Section 508

    •  501 (Web)(Software)
    		 Supports All non-text content that is presented to the user has a text alternative that serves the equivalent purpose.

    1.2.1 Audio-only and Video-only (Pre-recorded) (Level A)

    Also applies to:
    EN 301 549 Criteria

    •  9.1.2.1 (Web)
    Revised Section 508
    •  501 (Web)(Software)
    		 Supports An alternative for time-based media can be provided.

    1.2.2 Captions (Pre-recorded) (Level A)

    Also applies to:
    EN 301 549 Criteria

    •  9.1.2.2 (Web)
    Revised Section 508
    • 501 (Web)(Software)
    		 Supports Captions can be provided for all pre-recorded audio content in synchronized media.

    1.2.3 Audio Description or Media Alternative (Pre-recorded)

    (Level A)

    Also applies to:
    EN 301 549 Criteria

    •  9.1.2.3 (Web)
    Revised Section 508
    •  501 (Web)(Software)
    		 Supports An alternative for time-based media can be provided.

    1.3.1 Info and Relationships (Level A)

    Also applies to:
    EN 301 549 Criteria

    • 9.1.3.1 (Web)
    Revised Section 508
    • 501 (Web)(Software)
    		 Supports Information, structure, and relationships conveyed through presentation can be programmatically determined or are available in text.

    1.3.2 Meaningful Sequence (Level A)

    Also applies to:
    EN 301 549 Criteria

    • 9.1.3.2 (Web)
    Revised Section 508
    • 501 (Web)(Software)
    		 Supports When the sequence in which content is presented affects its meaning, a correct reading sequence can be programmatically determined.

    1.3.3 Sensory Characteristics (Level A)

    Also applies to:
    EN 301 549 Criteria

    • 9.1.3.3 (Web)
    Revised Section 508
    • 501 (Web)(Software)
    		 Supports Instructions provided for understanding and operating content do not rely solely on sensory characteristics.

    1.4.1 Use of Color (Level A)

    Also applies to:
    EN 301 549 Criteria

    • 9.1.4.1 (Web)
    Revised Section 508
    • 501 (Web)(Software)
    		 Supports Color is not used as the only visual means of conveying information.

    1.4.2 Audio Control (Level A)

    Also applies to:
    EN 301 549 Criteria

    • 9.1.4.2 (Web)
    Revised Section 508
    • 501 (Web)(Software)
    		 Supports There is no audio which plays automatically for more than 3 seconds.

    2.1.1 Keyboard (Level A)

    Also applies to:
    EN 301 549 Criteria

    • 9.2.1.1 (Web)
    Revised Section 508
    • 501 (Web)(Software)
    		 Partially Supports

    All functionality of the content is operable through a keyboard interface except for the following issues:


    The ‘Frame rate’ and ‘Speed’ functions are not fully accessible via the keyboard.

    2.1.2 No Keyboard Trap (Level A)

    Also applies to:
    EN 301 549 Criteria

    • 9.2.1.2 (Web)
    Revised Section 508
    • 501 (Web)(Software)
    		 Supports There are no keyboard traps present.

    2.1.4 Character Key Shortcuts (Level A 2.1 and 2.2)

    Also applies to:
    EN 301 549 Criteria

    • 9.2.1.4 (Web)
    Revised Section 508 – Does not apply    		 Supports There are no keyboard shortcuts using only letter, punctuation, number or symbol characters except ones that are only active when the component has
    focus.

    2.2.1 Timing Adjustable (Level A)

    Also applies to:
    EN 301 549 Criteria

    • 9.2.2.1 (Web)
    Revised Section 508
    • 501 (Web)(Software)
    		 Supports There may be time limits set but these are essential for some assessments.

    2.2.2 Pause, Stop, Hide (Level A)

    Also applies to:
    EN 301 549 Criteria

    • 9.2.2.2 (Web)
    Revised Section 508
    • 501 (Web)(Software)
    		 Not Applicable There is no moving, blinking, scrolling or auto-updating information.

    2.3.1 Three Flashes or Below Threshold (Level A)

    Also applies to:
    EN 301 549 Criteria

    • 9.2.3.1 (Web)
    Revised Section 508
    • 501 (Web)(Software)
    		 Supports Pages do not contain anything that flashes more than three times in any one second period.

    2.4.1 Bypass Blocks (Level A)

    Also applies to:
    EN 301 549 Criteria

    • 9.2.4.1 (Web)
    Revised Section 508
    • 501 (Web)(Software) – Does not apply to non-web software
    		 Supports A mechanism is available to bypass blocks of content that are repeated on multiple Web pages.

    2.4.2 Page Titled (Level A)

    Also applies to:
    EN 301 549 Criteria

    • 9.2.4.2 (Web)
    Revised Section 508
    • 501 (Web)(Software)
    		 Supports Web pages have titles that describe topic or purpose.

    2.4.3 Focus Order (Level A)

    Also applies to:
    EN 301 549 Criteria

    • 9.2.4.3 (Web)
    Revised Section 508
    • 501 (Web)(Software)
    		 Supports Focusable components receive focus in an order that preserves meaning and operability.

    2.4.4 Link Purpose (In Context) (Level A)

    Also applies to:
    EN 301 549 Criteria

    • 9.2.4.4 (Web)
    Revised Section 508
    • 501 (Web)(Software)
    		 Supports The purpose of each link can be determined from the link text alone.

    2.5.1 Pointer Gestures (Level A 2.1 and 2.2)

    Also applies to:
    EN 301 549 Criteria

    • 9.2.5.1 (Web)
    Revised Section 508 – Does not apply    		 Not Applicable There are no multipoint or path-based gestures.

    2.5.2 Pointer Cancellation (Level A 2.1 and 2.2)

    Also applies to:
    EN 301 549 Criteria

    • 9.2.5.2 (Web)
    Revised Section 508 – Does not apply    		 Supports There are no down events present.

    2.5.3 Label in Name (Level A 2.1 and 2.2)

    Also applies to:
    EN 301 549 Criteria

    • 9.2.5.3 (Web)
    Revised Section 508 – Does not apply    		 Supports Names of user interface components contain the text that is presented visually.

    2.5.4 Motion Actuation (Level A 2.1 and 2.2)

    Also applies to:
    EN 301 549 Criteria

    • 9.2.5.4 (Web)

    Revised Section 508 – Does not apply

    		 Not Applicable There is no motion activated content.

    3.1.1 Language of Page (Level A)

    Also applies to:
    EN 301 549 Criteria

    • 9.3.1.1 (Web)
    Revised Section 508
    • 501 (Web)(Software)
    		 Supports The default human language of each Web page can be programmatically determined.

    3.2.1 On Focus (Level A)

    Also applies to:
    EN 301 549 Criteria

    • 9.3.2.1 (Web)
    Revised Section 508
    • 501 (Web)(Software)
    		 Supports When any user interface component receives focus, it does not initiate a change of context.

    3.2.2 On Input (Level A)

    Also applies to:
    EN 301 549 Criteria

    • 9.3.2.2 (Web)
    Revised Section 508
    • 501 (Web)(Software)
    		 Supports Changing the setting of any user interface component does not automatically cause a change of context unless the user has been advised of the behavior before using the component.

    3.2.6 Consistent Help (Level A 2.2 only)

    EN 301 549 Criteria – Does not apply
    Revised Section 508 – Does not apply

    		 Supports Help mechanisms occur in the same order relative to other page content.

    3.3.1 Error Identification (Level A)

    Also applies to:
    EN 301 549 Criteria

    • 9.3.3.1 (Web)
    Revised Section 508
    • 501 (Web)(Software)
    		 Supports If an input error is automatically detected, the item that is in error is identified and the error is described to the user in text.

    3.3.2 Labels or Instructions (Level A)

    Also applies to:
    EN 301 549 Criteria

    • 9.3.3.2 (Web)
    Revised Section 508    		 Supports Labels or instructions are provided when content requires user input.

    3.3.7 Redundant Entry (Level A 2.2 only)

    EN 301 549 Criteria – Does not apply
    Revised Section 508 – Does not apply

    		 Supports Information previously entered is not required to the entered again except where it is essential.

    4.1.1 Parsing (Level A)

    Applies to:
    WCAG 2.0 and 2.1 – Always answer ‘Supports’
    WCAG 2.2 (obsolete and removed) – Does not apply
    EN 301 549 Criteria

    • 9.4.1.1 (Web)
    Revised Section 508
    • 501 (Web)(Software)
    		 Supports

    For WCAG 2.0, 2.1, EN 301 549, and Revised 508 Standards, the September 2023 errata update indicates this criterion is always supported.

    See the WCAG 2.0 Editorial Errata and the WCAG 2.1 Editorial Errata.

    4.1.2 Name, Role, Value (Level A)

    Also applies to:
    EN 301 549 Criteria

    • 9.4.1.2 (Web)
    Revised Section 508
    • 501 (Web)(Software)
    		 Partially Supports

    The name and role can be programmatically determined for all user interface components except
    for the following issues:

    • The ‘Insert formula’ function on the Notepad tool has buttons which are missing an accessible name.
    • Some PDF controls have missing or incorrect ARIA roles, states or properties.

    Table 2: Success Criteria, Level AA

    Criteria Conformance Level Remarks and Explanations

    1.2.4 Captions (Live) (Level AA)

    Also applies to:
    EN 301 549 Criteria

    • 9.1.2.4 (Web)

    Revised Section 508

    • 501 (Web)(Software)

    Not applicable

    There is no live audio content present.

    1.2.5 Audio Description (Prerecorded) (Level AA)

    Also applies to:
    EN 301 549 Criteria

    • 9.1.2.5 (Web)
    Revised Section 508
    • 501 (Web)(Software)

    Supports

    Audio description can be provided for all pre-recorded video content in synchronized media.

    1.3.4 Orientation (Level AA 2.1 and 2.2)

    Also applies to:
    EN 301 549 Criteria

    • 9.1.3.4 (Web)
    Revised Section 508 – Does not apply

    Supports

    Content does not restrict its view and operation to a single display orientation.

    1.3.5 Identify Input Purpose (Level AA 2.1 and 2.2)

    Also applies to:
    EN 301 549 Criteria

    • 9.1.3.5 (Web)
    Revised Section 508 – Does not apply    		 Not Applicable

    There are no input fields which collect information about the user.

    1.4.3 Contrast (Minimum) (Level AA)

    Also applies to:
    EN 301 549 Criteria

    • 9.1.4.3 (Web)
    Revised Section 508
    • 501 (Web)(Software)
    		 Supports

    Content does not restrict its view and operation to a single display orientation.

    1.4.4 Resize text (Level AA)

    Also applies to:
    EN 301 549 Criteria

    • 9.1.4.4 (Web)
    Revised Section 508
    • 501 (Web)(Software)
    		 Supports

    Content or functionality is not lost when viewed at 200% magnification.

    1.4.5 Images of Text (Level AA)

    Also applies to:
    EN 301 549 Criteria

    • 9.1.4.5 (Web)
    Revised Section 508
    • 501 (Web)(Software)
    		 Supports There are no images of text.

    1.4.10 Reflow (Level AA 2.1 and 2.2)

    Also applies to:
    EN 301 549 Criteria

    • 9.1.4.10 (Web)
    Revised Section 508 – Does not apply    		 Supports

    There is no loss of content or functionality when a page is zoomed to 400% at 1280px width except for the following issue:

    • Some controls overlap on the media player when viewed at a high level of zoom.

    1.4.11 Non-text Contrast (Level AA 2.1 and 2.2)

    Also applies to:
    EN 301 549 Criteria

    • 9.1.4.11 (Web)
    Revised Section 508 – Does not apply    		 Supports

    Non-text elements which convey information have a contrast ratio which exceeds the minimum requirement.

    1.4.12 Text Spacing (Level AA 2.1 and 2.2)

    Also applies to:
    EN 301 549 Criteria

    • 9.1.4.12 (Web)
    Revised Section 508 – Does not apply    		 Supports

    When text spacing is applied there is no loss of content or functionality.

    1.4.13 Content on Hover or Focus (Level AA 2.1 and 2.2)

    Also applies to:
    EN 301 549 Criteria

    • 9.1.4.13 (Web)
    Revised Section 508 – Does not apply    		 Supports

    Content which is displayed on hover or focus is dismissible, hoverable and persistent.

    2.4.5 Multiple Ways (Level AA)

    Also applies to:
    EN 301 549 Criteria

    • 9.2.4.5 (Web)
    Revised Section 508
    • 501 (Web)(Software) – Does not apply to non-web software
    		 Not Applicable

    Assessments are part of a step process.

    2.4.6 Headings and Labels (Level AA)

    Also applies to:
    EN 301 549 Criteria

    • 9.2.4.6 (Web)

    Revised Section 508

    • 501 (Web)(Software)
    		 Supports

    Headings and labels adequately describe topic or purpose.

    2.4.7 Focus Visible (Level AA)

    Also applies to:
    EN 301 549 Criteria

    • 9.2.4.7 (Web)
    Revised Section 508
    • 501 (Web)(Software)
    		 Partially Supports

    Any keyboard operable user interface has a mode of operation where the keyboard focus indicator is visible except for the following issue:

    • Some focused elements on PDFs are not visible on the page.

    2.4.11 Focus Not Obscured (Minimum) (Level AA 2.2 only)

    EN 301 549 Criteria – Does not apply
    Revised Section 508 – Does not apply

    		 Partially Supports

    User interface components are not hidden on focus except for the following issue:

    • Popups such as source materials and tools may obscure focus behind them, but can be moved to a different position.

    2.5.7 Dragging Movements (Level AA 2.2 only)

    EN 301 549 Criteria – Does not apply
    Revised Section 508 – Does not apply

    		 Supports

    All functionality which uses a dragging movement for operation can be achieved by a single pointer.

    2.5.8 Target Size (Minimum) (Level AA 2.2 only)

    EN 301 549 Criteria – Does not apply
    Revised Section 508 – Does not apply

    		 Partially Supports

    Target sizes for pointer inputs are at least 24 by 24 CSS pixels except for the following issue:

    • The caliper tool and media player contain buttons which don’t meet this requirement.

    3.1.2 Language of Parts (Level AA)

    Also applies to:
    EN 301 549 Criteria

    • 9.3.1.2 (Web)
    Revised Section 508
    • 501 (Web)(Software)
    		 Supports

    The human language of each passage or phrase in the content can be programmatically determined except for proper names, technical terms, words of indeterminate language, and words or phrases that have become part of the vernacular of the immediately surrounding text.

    3.2.3 Consistent Navigation (Level AA)

    Also applies to:
    EN 301 549 Criteria

    • 9.3.2.3 (Web)
    Revised Section 508
    • 501 (Web)(Software) – Does not apply to non-web software
    		 Supports

    Navigational mechanisms that are repeated on multiple Web pages within a set of Web pages occur in the same relative order each time they are repeated, unless a change is initiated by the user.

    3.2.4 Consistent Identification (Level AA)

    Also applies to:
    EN 301 549 Criteria

    • 9.3.2.4 (Web)
    Revised Section 508
    • 501 (Web)(Software) – Does not apply to non-web software
    		 Supports

    Components that have the same functionality within a set of Web pages are identified consistently.

    3.3.3 Error Suggestion (Level AA)

    Also applies to:
    EN 301 549 Criteria

    • 9.3.3.3 (Web)
    Revised Section 508
    • 501 (Web)(Software)
    		 Supports

    If an input error is automatically detected and suggestions for correction are known, then the suggestions are provided to the user, unless it would jeopardize the security or purpose of the content.

    3.3.4 Error Prevention (Legal, Financial, Data) (Level AA)

    Also applies to:
    EN 301 549 Criteria

    • 9.3.3.4 (Web)
    Revised Section 508
    • 501 (Web)(Software)
    		 Not Applicable

    No legal commitments or financial transactions occur.

    3.3.8 Accessible Authentication (Minimum) (Level AA 2.2 only)

    EN 301 549 Criteria – Does not apply
    Revised Section 508 – Does not apply

    		 Not Applicable

    There are no cognitive functioning tests in an
    authentication process.

    4.1.3 Status Messages (Level  AA 2.1 and 2.2)

    Also applies to:
    EN 301 549 Criteria

    • 9.4.1.3 (Web)
    Revised Section 508 – Does not apply    		 Supports

    Status messages can be programmatically determined through role or properties such that they can be presented to the user by assistive technologies without receiving focus.

    Table 3: Success Criteria, Level AAA

    Notes: Table 3 has been removed. This product has not been tested for AAA compliance.

    Revised Section 508 Report

    Notes: N/A

    Chapter 3: Functional Performance Criteria (FPC)

    Notes: N/A

    Criteria Conformance Level Remarks and Explanations
    302.1 Without Vision Supports The Product is operable via keyboard and compatible with screen readers (JAWS, NVDA).
    302.2 With Limited Vision Supports Zooming is supported up to 200% without loss of functionality. A high-contrast mode is available.
    302.3 Without Perception of Color Supports Color is never the sole means of conveying information. Icons and text labels are used.
    302.4 Without Hearing Supports All audio alerts have visual equivalents; video content may include transcripts and captions.
    302.5 With Limited Hearing Supports Adjustible volume controls provided for audio and video players. Video content may include transcripts and captions.
    302.6 Without Speech Not Applicable No speech input required.
    302.7 With Limited Manipulation Supports No operations which require fine motor control or an alternative method has been provided.
    302.8 With Limited Reach and Strength Not Applicable There are no operations which require reach or hand strength.
    302.9 With Limited Language, Cognitive and Learning Abilities Supports The product is designed to be easy to operate and use. Error messages provide guidance for correction.

    Chapter 4: Hardware

    Notes: This section does not apply to the product.

    Chapter 5: Software

    Notes: This section does not apply to the product.

    Chapter 6: Support Documentation and Services

    Notes: This section does not apply to the product.

    EN 301 549 Report

    Notes: N/A

    Clause 4: Functional Performance Statements (FPS)

    Notes: N/A

    Criteria Conformance Level Remarks and Explanations
    4.2.1 Usage without vision Supports The Product is operable via keyboard and compatible with screen readers (JAWS, NVDA).
    4.2.2 Usage with limited vision Supports Zooming is supported up to 200% without loss of functionality. A high-contrast mode is available.
    4.2.3 Usage without perception of color Supports Color is never the sole means of conveying information. Icons and text labels are used.
    4.2.4 Usage without hearing Supports All audio alerts have visual equivalents; video content may include transcripts and captions.
    4.2.5 Usage with limited hearing Supports Adjustible volume controls provided for audio and video players. Video content may include transcripts and captions.
    4.2.6 usage with no or limited vocal capability Not Applicable No speech input required.
    4.2.7 Usage with limited manipulation or strength Supports No operations which require fine motor control or an alternative method has been provided.
    4.2.8 Usage with limited reach and strength Not Applicable There are no operations which require reach or hand strength.
    4.2.9 Minimize photosensitive seizure triggers Supports No flashing content exceeding WCAG thresholds. Minimal animations are used.
    4.2.10 Usage with limited cognition, language or learning Supports The product is designed to be easy to operate and use. Error messages provide guidance for correction.
    4.2.11 Privacy Supports Accessibility features do not compromise user privacy.

    Clause 5: Generic Requirements

    Notes: This section does not apply to the product

    Clause 6: ICT with Two-way voice communication

    Notes: This section does not apply to the product.

    Clause 7: ICT with Video Capabilities

    Note: This section does not apply to the product.

    Clause 8: Hardware

    Notes: This section does not apply to the product.

    Clause 9: Web (See WCAG 2.x section)

    Notes: This section does not apply to the product.

    Clause 10: Non-Web Documents

    Notes: This section does not apply to the product.

    Clause 11: Software

    Notes: This section does not apply to the product.

    Clause 12: Documentation and Support Services

    Notes: This section does not apply to the product.

    Clause 13: ICT Providing Relay or Emergency Service Access

    Notes: This section does not apply to the product.

    Legal Disclaimer (Company)

    The information contained herein is true and correct to the best of our knowledge as at the date of writing and is subject to change without notice. The contents of this document do not constitute legal advice, representation, warranty or guarantee regarding a person’s ability to comply with applicable accessibility requirements. Such a determination is the responsibility of the purchaser.