Surpass Knowledge Base and Learning Portal
IMPORTANT: The Surpass Knowledge Base and Surpass Learning Portal websites were retired in September 2022.
Key content from the old Knowledge Base was rewritten, improved, and moved to our award-winning Surpass Help Site (right here!). The Surpass Learning Portal was also replaced by our new interactive Surpass Learning training platform. If you cannot find what you were looking for here, or elsewhere on this website, contact support@btl.com.
Where is … from the Knowledge Base?
If you were looking for a particular resource from the Knowledge Base, see the table below for the corresponding new and improved information:
| Knowledge Base Article | Help Site Article |
|---|---|
| Surpass Release Schedule | Resources > Surpass Release Schedule |
| Surpass Release Notes | Resources > Changelogs > Surpass Platform Changelog |
| SecureMarker Release Notes | Resources > Changelogs > Surpass SecureMarker Changelog |
| Developments in Progress | Resources > Changelogs > Surpass Platform Changelog |
| System Requirements | Resources > System Requirements |
| SecureClient troubleshooting | Surpass Platform > Test Delivery > About SecureClient > SecureClient troubleshooting |
| API documentation |
Developer > Surpass API v2 |
| SSO documentation | Developer > Single Sign-On |
| Minimum and Maximum Entry Requirements | Resources > Min/Max Entry Requirements |
| Surpass (Legacy) tablet app documentation | Surpass Platform > Test Delivery > About the Surpass (Legacy) tablet app |
Where is … from the Learning Portal?
If you were looking for a particular resource from the Learning Portal, see the table below for the corresponding new and improved information:
| Learning Portal Page | Help Site Article |
|---|---|
| Video courses |
Resources > Surpass Learning
NOTE: Surpass Learning is not a like-for-like replacement of the legacy Surpass Learning Portal. Surpass Learning is a more interactive, intuitive, and varied learning experience.
|
| Release playlists | Resources > Changelogs > Surpass Platform Changelog |
| Surpass Certification test | Resources > Surpass Platform Certification |
| SecureMarker Certification test | Resources > Surpass SecureMarker Certification |