About the SecureClient Admin Console

IMPORTANT: You must have the Invigilate and Admin Console permissions to use the SecureClient Admin Console. The SecureClient Admin Console can only be accessed on SecureClient for Windows.

The SecureClient Admin Console is where users can download tests to multiple devices in advance of a test session. If a test has been taken offline, users can manually upload the test to the server in preparation for marking.

This article explains what the SecureClient Admin Console is and how to use its features, including how to add your instance of Surpass to the SecureClient Admin Console.

In This Article

Navigating to the SecureClient Admin Console

To access the SecureClient Admin Console, open SecureClient from your device. For more information on how to install SecureClient, read Installing SecureClient.

Select Surpass, Powering Assessment in the Enter Keycode screen to open the SecureAssess dialog.

Select Admin in the SecureAssess dialog to open the SecureClient Admin Console.

Adding your Surpass instance

Select Add Instance in the SecureClient Admin Console to open the Add Instance dialog.

Enter your unique two digit instance code and Surpass URL in the Code and Surpass Instance URL entry fields, respectively. An instance code is made up of the last two digits of every keycode in your instance.

Select Add to add your instance of Surpass to the SecureClient Admin Console.

Logging in

Enter your Surpass login credentials in the Username and Password fields, respectively.

Select Login to access the SecureClient Admin Console.

About the SecureClient Admin Console table

Each row in the SecureClient Admin Console table is dedicated to a single test. Refer to the following grid for more information on each column.

Column Description
State

Displays the status of the candidate’s test.

  • Awaiting Upload – The test has been downloaded in advance and taken in SecureClient, but has not yet been uploaded back to the central server.
  • Downloaded to SecureClient – The test has been downloaded in advance to SecureClient.
  • Finished – The candidate has submitted their test successfully. 
  • In Progress – The candidate is currently taking the test.
  • Locked For Invigilator – The candidate has entered their keycode and is waiting for an invigilator to unlock their test. For more information on unlocking tests, read Unlocking an invigilated test in the Invigilate screen.
  • Locked For PIN – The candidate has entered their keycode and is waiting for an invigilator to give them their PIN. For more information on unlocking tests, read Unlocking an invigilated test in the Invigilate screen.
  • Offline – The test is being taken offline.
  • Offline Voided – The test was taken offline and has been voided. For more information, read Voiding a test.
  • Paused – The test has been paused. 
  • Ready – The test is ready to be taken.
  • Scheduled (locked) – The test is being prepared and cannot yet be started.
  • Void – The test has been voided. For more information, read Voiding a test.
PIN

Displays the test session’s PIN code. A PIN code is a string of characters that candidates must enter to unlock an invigilated test. PIN codes are unique to a test session and shared by all candidates sitting the test. PIN codes are only visible to users in the Invigilate screen. 

For more information, read Unlocking an invigilated test in the Invigilate screen.

NOTE: PIN codes might still be visible for tests that do not require invigilation.
Test Name

Displays the name of the test being taken.

Keycode

Displays the candidate’s unique alphanumeric keycode. The candidate needs this keycode in order to enter the test. Keycodes are also printed in invigilation packs

For more information, read Printing an invigilation pack.

Centre Name Displays the name of the centre the test is being sat at. 
Subject Displays the name of the subject that contains the test being sat.
Start Date Displays the test’s start date. This is the earliest date a candidate can start the test.
End Date Displays the test’s end date. This is the latest date a candidate can start the test.
Start Time Displays the test’s start time. This is the earliest time on a valid test day that a candidate can start the test.
End Time Displays the test’s end time. This is the latest time on a valid test day that a candidate can start the test.
Candidate Displays the candidate’s name.
Candidate ref. Displays the candidate’s unique alphanumeric reference code.
ULN Displays the candidate’s unique learner number. This can be allocated externally to Surpass.
Duration Displays the test’s time limit in minutes (for computer based tests) or days (for computer based projects).

Actions in the SecureClient Admin Console

There are many actions you can take in the SecureClient Admin Console. Refer to the following table for more information.

Setting Description
Send Failed Uploads  Allows users to upload tests that have failed to send to the server.
Candidate Reports

Allows users to generate a summary, candidate breakdown, and results slip for the chosen test.

NOTE: Candidates reports can only be generated if tests have been completed and only contain computer marked items.
TIP: For more information on the Summary, Candidate Breakdown, Test Breakdown, and Results Slip settings, read Generating results reports in the Results screen.
Upload Results Allows users to upload completed tests to Surpass.

NOTE: Upload Results is unavailable for tests at the Completed or Awaiting Upload states.
Download Tests

Allows users to download tests from Invigilate in Surpass to the SecureClient Admin Console.

NOTE: Download Tests is unavailable for tests at the Offline VoidedVoided, and Finished states.
TIP: For more information on how to download tests from Surpass to the SecureClient Admin Console, read ‘Downloading tests’ later in this article.
Delete Tests Allows users to remove tests from the SecureClient Admin Console. Select Control or Shift to select multiple tests.

NOTE: If you delete a test in the SecureClient Admin Console, it is not removed from the Invigilate screen in Surpass.
Refresh Allows users to refresh the data in the SecureClient Admin Console table.

Downloading tests

You can download tests in advance for candidates to take either offline or online. You can only download tests at the Ready or Scheduled (locked) states.

Select Download Tests to download tests from Invigilate in Surpass to the SecureClient Admin Console. For more information on the Invigilate screen, read About the Invigilate screen.

Select Download in the Invigilate screen pop-up to download a test.

Tests successfully downloaded are displayed as Downloaded to SecureClient.

Changing test distribution methods

All downloaded tests can be taken either online or offline. However, tests downloaded using the offline distribution method contain greater levels of encryption to minimise security risks, allowing you to transport test data between machines or to areas without internet connection.

NOTE: If you would like the offline distribution method enabled on your SecureClient instance, speak to your Surpass Account Manager.

Logging out

Select Logout to exit the SecureClient Admin Console and return to the SecureAssess dialog.

Further reading

NOTE: This form is to provide feedback to help improve the Surpass Help documentation only. If you need live support, contact support@surpass.com.