Retiring a centre

In Surpass, a “centre” is a virtual space in which tests are created by users and delivered to candidates. All items, users, candidates, subjects, tests, and test forms are associated with a particular parent centre. A Surpass centre may be linked to a physical location like a school or workplace or it can be a purely digital environment.

Retiring a centre prevents any further tests from being scheduled at it. However, previously scheduled tests that have not yet been sat can still be taken by candidates. A centre must be retired before it can be deleted.

This article explains how to retire a centre in the Centres screen of Setup.

NOTE: To unretire a centre, follow the same steps in this article and clear Retired in the Edit Centre Details dialog.

1. Go to the Centres screen

To view the Centres screen, go to Setup > Centres.

TIP: To learn more about the Centres screen, read About the Centres screen in Setup.

2. Choose a centre in the Centres list

The Centres list displays all centres in your instance that you have access to, along with their reference codes.

Select a centre in the list to reveal more information in the Centre Details panel.

3. Select Edit in the Centre Details panel

The Centre Details panel displays basic information about the chosen centre.

Select Edit to open the Edit Centre Details dialog.

4. Retire the centre

Select Retired in the Edit Centre Details dialog to retire the centre.

NOTE: You can unretire a retired centre by clearing Retired in the Edit Centre Details dialog.

5. Save your changes

Select Save Changes in the Edit Centre Details dialog to confirm the retirement of the centre.